Comfort Queen Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Hotel · Sao Paulo · Sao Paulo
Sheraton Sao Paulo Wtc Hotel
A 5-star stay in Sao Paulo with a strong service record, easy access to shopping, and a range of suites and comforts.
- Rated 8.6/10 by 699 guests
- Rooms rated 9/10 and Service 9.1/10
- 24-hour reception and express check-in/out
8.6
Great
699 reviews
Booking.com 8.6 · 699 reviews
About
Sheraton Sao Paulo Wtc Hotel
Sheraton Sao Paulo Wtc Hotel is a 5-star property on Avenida Nacoes Unidas, in the Sao Paulo region of Brazil. It sits approximately 4.9 km from Ibirapuera Park, a scenic green space, and offers a convenience shop and storage room on site.
The hotel carries a guest rating of 8.6 from 699 reviews. Rooms and service earn the highest marks at 9 and 9.1 respectively, while facilities also score a strong 9. The property includes an outdoor pool, a fitness centre, a business centre, and a restaurant, with pet-friendly policies and valet parking available.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Standout service and staff — Service scores 9.1/10 and Staff 9/10, with multiple guests praising the helpfulness and friendliness of the team, including going out of their way for elderly guests and using translation tools when needed.
- Excellent rooms and comfort — Rooms rate 9/10, with guests calling out spacious bathrooms, comfortable beds, and nice views. The property offers a range of suites, including a Presidential Suite with a balcony.
- Convenient location for shopping and leisure — Guests highlight easy access to a shopping mall and Jockey Club, making it a practical base for families and shoppers. It's also noted as being close to the airport.
- Strong facilities and dining — Facilities score 9/10, and Dining 8.6/10. The hotel includes a fitness centre, outdoor pool, business centre, and a restaurant with special diet menus.
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Worth weighing
4 to weigh- Comfort rated lower than other categories — Comfort scores 7.2/10, the lowest rating category, which may indicate variability in room comfort despite high overall marks.
- General experience lags behind — The 'General' rating sits at 7.6/10, suggesting that some guests may have had mixed overall impressions, even if specific aspects like rooms and service shine.
- Noise potential from on-site entertainment — A guest mentioned a nightclub on the 4th floor with good music, which could mean noise for rooms nearby, especially in the evening.
- Limited availability of certain room types — Some room categories, like the Two-Bedroom Presidential Suite, may be limited in number, potentially making them harder to book. This is common for high-end suites.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Comfort Double Room Two Double Beds
- 2 Double beds
- Shower
- Heating
- Air conditioning
Exclusive King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Executive King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Comfort King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Emerald King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Deluxe Queen Room Two Queen Beds
- 2 King Size Beds
- Shower
- Heating
- Air conditioning
Exclusive Queen Room
- 2 King Size Beds
- Shower
- Heating
- Air conditioning
Signature King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Air conditioning
Executive Premium King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Deluxe King Room
- 1 King-size bed
- Shower
- Heating
- Air conditioning
Master King Suite
- 1 King-size bed
- Shower
- Coffee machine
- Heating
- Bathtub
Two-Bedroom Presidential Suite
- 1 King-size bed
- Shower
- Coffee machine
- Bathtub
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Paid airport shuttle
- Valet parking
- Pet amenities available
Services
- Room service
- Laundry
- Dry cleaning
- Shops/Commercial services
- Welcome drink
- Happy hour
- Free Wi-Fi in rooms
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Garden furniture
- Dining table
- Ironing facilities
- Free toiletries
- Electric kettle
- Cookware/ Kitchen utensils
- In-room breakfast
- Flat-screen TV
- AM/FM alarm clock
Food & Drink
- Restaurant
- Poolside snack bar
- Outdoor dining area
- Special diet menus
Recreation
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Fitness centre
Family
- Cots
- Children's buffet
- Kids club
Accessibility
- Toilet for disabled
- Bathroom for disabled
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.6/10 from 699 reviews
Booking.com · 8.6 · 699 reviews
8.6Verified guest“The hotel is pleasant, with complimentary Wi-Fi, a fitness centre, and excellent round-the-clock service. The kind staff once assisted my elderly parents, which I truly appreciated. I'm already looking forward to returning next year.”
8.6Verified guest“Immaculately clean and charming accommodation in a superb location near the airport, with welcoming staff. The rooms featured interesting decor and unique touches, like weights.”
8.6Verified guest“A lovely hotel with reasonably priced dining and a great location next to a shopping mall, which made everything convenient. The staff were wonderfully accommodating, and the breakfast was delicious with a wide selection. Service was top-notch and included free parking.”
8.6Verified guest“Our stay was wonderful for the whole family! The kids loved the spacious rooms, and we enjoyed easy access to shopping and Jockey Club, a great spot for family activities. The staff were friendly.”
8.6Verified guest“The hotel is nice, with very efficient staff who speak good English. There's also a pleasant nightclub with great music on the 4th floor.”
8.6Verified guest“The room was lovely, with a spacious, well-decorated bathroom, plush carpeting, an extremely comfortable bed, and a fantastic view. Most staff were exceptionally friendly.”
04 — Location
Getting around Sao Paulo
The property sits in Sao Paulo.
Ibirapuera Park: The hotel is 4.9 km from Ibirapuera Park, a scenic green space ideal for walks and outdoor activities.
Shopping: Guests mention easy access to a shopping mall, making it convenient for retail therapy and dining.
Jockey Club: The Jockey Club is noted as a great spot for family fun, located near the hotel.
Av. Nacoes Unidas, 12.559, Sao Paulo, Sao Paulo, 04578-905, Brazil
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 297 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is until 12:00.
Is parking available at the hotel?
Yes, parking is available, and valet parking is also offered. One guest noted that parking was free during their stay.
Are pets allowed?
Yes, pets are allowed at the hotel, and pet amenities are available.
Is there an airport shuttle?
Yes, the hotel offers a paid airport shuttle service.
Does the hotel have a fitness centre?
Yes, the hotel has a fitness centre, along with an outdoor swimming pool and a business centre.
Are there family-friendly amenities?
Yes, the hotel provides cots, a children's buffet, and a kids club, making it suitable for families.
The bottom line
Sheraton Sao Paulo Wtc Hotel earns its 5-star rating through exceptional service, well-regarded rooms, and a practical location. While comfort scores are lower than other categories and on-site nightlife may create some noise, the overall experience is strong and well-suited to both business and leisure travellers.
8.6Based on guest ratings and reviews
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